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Languages

It switches when the caller switches.

Real callers do not pick a language and stay in it. They open in Hindi, say the order number in English, and finish in Hindi again. Zimaao treats that as the normal case rather than an error state.

Live
11 languages, inbound
In testing
3 more, listed below
Switching
Mid-call, mid-sentence
01Live now

Eleven languages, in production.

  • HindiNamasteFull inbound and outbound, including Hinglish code-switching mid-sentence
  • EnglishHelloIndian, British and American listening models, Indian accent by default
  • TamilVanakkamFull inbound and outbound, spoken numerals handled for amounts and dates
  • TeluguBaagunnaraFull inbound and outbound
  • MarathiNamaskarFull inbound and outbound
  • BengaliNomoshkarFull inbound and outbound
  • KannadaNamaskaraFull inbound and outbound
  • GujaratiKem choFull inbound and outbound
  • MalayalamNamaskaramFull inbound and outbound
  • PunjabiSat sri akalFull inbound, outbound reminders available on request
  • OdiaKemiti achantiFull inbound, outbound in limited rollout
02In testing

Not live yet, and we will not pretend otherwise.

These are handled well enough to demo and not well enough to put on your main number. We would rather lose the deal than have a caller hear a sentence that lands wrong.

  • AssameseIn testing

    Nomoskar

    Listening is accurate, speech is still being tuned for pace

  • BhojpuriIn testing

    Pranam

    Handled as a Hindi variant, dedicated model in testing

  • UrduIn testing

    Adaab

    Close to Hindi in practice, formal register in testing

03What makes a language hard

Four problems that are not translation.

Getting a language live is rarely about vocabulary. It is about the four places a voice call breaks in a way a chat never does.

  1. Numbers spoken aloud

    Dates, amounts and order numbers are said differently in every language, and "do hazaar char sau" has to become 2,400 before anything is looked up. This is where most voice agents quietly fail.

  2. Code switching

    A single sentence can carry two languages and one of them can be the one holding the meaning. The model has to keep listening in both rather than committing to the opening words.

  3. Pace and interruption

    Callers interrupt. In some languages they interrupt earlier and more often. Response timing is tuned per language, not shared from English.

  4. Register

    Formal and informal address are not interchangeable, and getting it wrong reads as rude rather than robotic. Each language ships with the register your business chooses.

On airLast two lines
00:00You

Our callers speak something not on that list.

00:02Zimaao

Tell us which one and roughly how many calls a day. If the volume is real, it goes to the front of the testing queue.

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